Delivery Information
& Privacy Policy

Delivery Information
All prices stated within the website are of Singapore dollars (SGD).

Spike Empire Durian only ship within Singapore and do not ship internationally. For overseas wholesale purchases, pls contact us at 9398 4090.

Purchases of our products are linked to an external website - Shopee platform. All  personal information are collected by Shopee Southeast Asia Limited. For more information on Shopee's privacy policy, pls click here.

For lazada users, please go to our LazShop.

YOUR SHOPEE/LAZADA ORDERS WILL BE DELIVERED WITHIN 1- 3 DAYS.

Shopee (Seller's own fleet):-
For order creation before 9pm, your purchase will be delivered within the next 1-3 days between 5pm - 9pm.

Lazada (Uparcel) :-
1. For order creation before 5pm, your purchase will be delivered the next day between 2pm - 7pm*.
2. For order creation after 5pm, your purchase will be delivered 2 days later between 2pm-7pm*. Example: Order created on Monday 6pm, your purchase will be received on Wednesday 2pm - 7pm.
3. For order creation on Friday, your purchase will only be delivered on following Monday.
*Public holidays will not be counted as delivery days.


Privacy Policy

This Privacy Policy (the “Policy”) applies to the collection, use and disclosure of an individual customer’s Personal Data (hereinafter defined) arising from goods and/or services offered by Spike Empire Limited Partnership.

1. What information do we collect?

1.1. We collect information from you when you send us a contact form. You may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

2. How do we protect your information?

2.1. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

2.2. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

3. Do we use cookies?

3.1. Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

3.2. We use cookies to help us remember and save your preferences for future visits.

3.3. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

4. Do we disclose any information to outside parties?

4.1. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

5. Third party links

5.1. Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

6. Personal Data Protection Act (Singapore)

6.1. By using this site, you agree to allow us to collect or use your information in an appropriate manner in accordance to the Personal Data Protection Act of Singapore.

7. Online Privacy Policy Only

7.1. This online privacy policy applies only to information collected through our website and not to information collected offline.

8. Your Consent

8.1. By using our site, you consent to our website’s Privacy Policy.

9. Contacting Us

9.1. If there are any questions regarding this Privacy Policy, you may contact us using the contact form.